News & Alerts

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  • COVID-19 update: U.K in lockdown

    UPDATE – TUESDAY 24 MARCH UK The Prime Minister announced last night a lockdown apart from people in essential services and all touristic must close.  The only reasons for people to leave their homes are for: shopping for basic necessities, as infrequently as possible one form of exercise a day – for example a run,…

  • COVID-19 update: Monday 23rd March

    SPAIN The Spanish government is expected to approve proposals to extend its state of emergency, including a requirement for residents to stay indoors apart from for essential trips until 11th April as the number of Covid 19 deaths continues to rise. UK ‘Essential travel’ guidance The Department for Digital, Culture, Media & Sport (DCMS) has updated its guidance for people…

  • A statement from Diamond Resorts regarding COVID-19

    At Diamond Resorts, the safety of our members, owners, guests and team members is always our top priority. As the situation around the new coronavirus (COVID-19) continues to evolve, we are closely following recommendations from the World Health Organisation (WHO) and local health authorities on cleaning procedures and closures. Options are what everyone wants right…

  • Warning to Timeshare owners – Beware of the Double Sting!

    KwikChex sees an increase in reports from consumers concerned about being caught out by cold-calling rogues offering to get their monies back after losing monies in initial scams. An increasing number of consumers are approaching KwikChex with stories of being contacted by people saying they can get monies back for them that were lost to…

  • Eze directors ordered to pay back over £400,000

    At a hearing in Birmingham Crown Court last week, Dominic O’Reilly and his step daughter Stephanie, who had previously pleaded guilty to offences under the Consumer Protection from Unfair Trading Regulations 2008 for their roles in aggressive mis-selling between 2014 and 2017, were ordered to pay back £424,560 for their part in running a ‘leisure club’ scam. Eze Group businesses…

  • EUROC members come together for update session with Kwikchex

    Enabling owners to challenge rogue claims businesses The Timeshare Task Force, under the direction of KwikChex continues to take multiple actions against rogue businesses attempting to deceive and defraud timeshare owners.  A conference call was held on Tuesday 21st January for EUROC member representatives during which Chris Emmins of KwikChex provided an update to EUROC members…

  • EUROC 2020 Seminar & AGM date announced!

    SAVE THE DATE – TUESDAY 9th June 2020 Following the launch of EUROC in early 2019 and a successful seminar held in September, we invite you to Save the Date for the 2020 EUROC seminar & AGM. Join timeshare industry professionals and your fellow committee/HOA members from home owner clubs around the UK and Europe…

  • Consumer alert issued by the police following concerns raised by Monster Credit purchasers

    Following questions raised by consumers who purchased Monster Credits and who have since had unsolicited contact from various companies, the South West Regional Organised Crime Unit have issued the following alert: We are aware that some people are being contacted in relation to their timeshare and/or their purchase of Monster Credits by UK, Spanish & other…

  • EUROC Seminar 2nd September at The Lea Marston Hotel in Sutton Coldfield

    EUROC Seminar is a success!

    EUROC held a successful first seminar on 2nd September at The Lea Marston Hotel in Sutton Coldfield The event gave committee members representing clubs and home owner associations (HOAs) from around Europe the opportunity to share ideas, discuss current and potential future issues impacting the world of timeshare ownership, as well as explore possible solutions together. Sessions included building a community to…

  • 7 great reasons to become a EUROC member

    Membership to EUROC is open to all timeshare owners’ committees, irrespective of their size and whether they are independently run by an owners’ committee or have a developer in place at the resort. But why should a club or resort become a member of EUROC? 1 Work together with EUROC to ensure timeshare owners speak…