News & Alerts

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  • A statement from Diamond Resorts regarding COVID-19

    At Diamond Resorts, the safety of our members, owners, guests and team members is always our top priority. As the situation around the new coronavirus (COVID-19) continues to evolve, we are closely following recommendations from the World Health Organisation (WHO) and local health authorities on cleaning procedures and closures. Options are what everyone wants right…

  • Warning to Timeshare owners – Beware of the Double Sting!

    KwikChex sees an increase in reports from consumers concerned about being caught out by cold-calling rogues offering to get their monies back after losing monies in initial scams. An increasing number of consumers are approaching KwikChex with stories of being contacted by people saying they can get monies back for them that were lost to…

  • Eze directors ordered to pay back over £400,000

    At a hearing in Birmingham Crown Court last week, Dominic O’Reilly and his step daughter Stephanie, who had previously pleaded guilty to offences under the Consumer Protection from Unfair Trading Regulations 2008 for their roles in aggressive mis-selling between 2014 and 2017, were ordered to pay back £424,560 for their part in running a ‘leisure club’ scam. Eze Group businesses…

  • EUROC members come together for update session with Kwikchex

    Enabling owners to challenge rogue claims businesses The Timeshare Task Force, under the direction of KwikChex continues to take multiple actions against rogue businesses attempting to deceive and defraud timeshare owners.  A conference call was held on Tuesday 21st January for EUROC member representatives during which Chris Emmins of KwikChex provided an update to EUROC members…

  • Consumer alert issued by the police following concerns raised by Monster Credit purchasers

    Following questions raised by consumers who purchased Monster Credits and who have since had unsolicited contact from various companies, the South West Regional Organised Crime Unit have issued the following alert: We are aware that some people are being contacted in relation to their timeshare and/or their purchase of Monster Credits by UK, Spanish & other…

  • EUROC Seminar 2nd September at The Lea Marston Hotel in Sutton Coldfield

    EUROC Seminar is a success!

    EUROC held a successful first seminar on 2nd September at The Lea Marston Hotel in Sutton Coldfield The event gave committee members representing clubs and home owner associations (HOAs) from around Europe the opportunity to share ideas, discuss current and potential future issues impacting the world of timeshare ownership, as well as explore possible solutions together. Sessions included building a community to…

  • 7 great reasons to become a EUROC member

    Membership to EUROC is open to all timeshare owners’ committees, irrespective of their size and whether they are independently run by an owners’ committee or have a developer in place at the resort. But why should a club or resort become a member of EUROC? 1 Work together with EUROC to ensure timeshare owners speak…

  • EUROC launches to represent European timeshare owners & resorts

    Friday, March 1, 2019 saw the launch of The European Resort Owners’ Coalition (EUROC), a new representative body for European timeshare owners. This followed a working group meeting on Wednesday, February 27, where representatives from 56 timeshare owner committees unanimously supported the budget, funding and structure of the new body. The creation of EUROC follows…