News & Alerts

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  • EUROC/KwikChex initiative to provide free assistance to timeshare owners start to yield results

    Whilst the initiatives being worked on between KwikChex and EUROC are still in their early stages, there are already timeshare owners making use of the free assistance Both EUROC and KwikChex have been contacted by owners that have had access to the online advice and the appropriate assistance is being provided – and valuable information…

  • Warning from the government: Avoid and report internet scams and phishing

    Report misleading websites, emails, phone numbers, phone calls or text messages you think may be suspicious especially throughout the current COVID-19 crisis. Do not give out any of your private information (such as bank details or passwords), reply to text messages, download attachments or click on any links in emails if you’re not sure they’re…

  • Clubs & resorts stay connected, share ideas, explore solutions and work together…

    Committee representatives from clubs and resorts around the U.K and the rest of Europe have come together recently on a series of conference calls organised by EUROC to allow an opportunity for timeshare clubs of all sizes from a variety of locations to stay connected, discuss common issues and share good practice with each other especially…

  • Launch of Timeshare Owner Data Protection Campaign

    As you are already aware, data abuse is prolific in the timeshare sector and fuels scams with many timeshare owners wrongly falling victim and parting with large sums of money. Despite the best efforts made by resorts, clubs and developers to protect owner data and follow up with the authorities on suspected breaches; enforcement against rogues using…

  • Revised date announced for EUROC AGM & Seminar

    Join us on November 3rd 2020 for the EUROC AGM & Seminar and come together with timeshare professionals and fellow club and committee representatives from Home Owner Clubs around the UK and Europe to hear about EUROC’s progress so far. Participate in discussions and explore solutions for current and potential future issues impacting your club and the world…

  • Fraudsters use Covid-19 crisis in targeting timeshare owners

    Further to recent general warnings and advice from KwikChex about increased activities by scammers, specific reports are being received of attempts at defrauding timeshare owners. The latest attempts at scamming timeshare owners involve phone callers falsely telling Hilton Grand Vacation owners in the UK that the business is going into liquidation and offering services to…

  • KwikChex seeing rapidly increasing online threats to consumers and businesses connected to coronavirus

    Fraudsters delight in exploiting ‘fear factors’ and the coronavirus crisis is demonstrating how they are using it in attempts to scam consumers. This situation particularly suits scammers as so many people are staying at home and using the internet far more for work and many other purposes. To read the full article on the scams…

  • Advice for accommodation providers

    Guidance and advice for those providing hotel and other accommodation in the UK published on 24 March Businesses providing holiday accommodation (including hotels, hostels, B&Bs, campsites, caravan parks, boarding houses and short term lets) should now take steps to close for commercial use as quickly as is safely possible. Full consideration should be given to…

  • COVID-19 update: U.K in lockdown

    UPDATE – TUESDAY 24 MARCH UK The Prime Minister announced last night a lockdown apart from people in essential services and all touristic must close.  The only reasons for people to leave their homes are for: shopping for basic necessities, as infrequently as possible one form of exercise a day – for example a run,…

  • COVID-19 update: Monday 23rd March

    SPAIN The Spanish government is expected to approve proposals to extend its state of emergency, including a requirement for residents to stay indoors apart from for essential trips until 11th April as the number of Covid 19 deaths continues to rise. UK ‘Essential travel’ guidance The Department for Digital, Culture, Media & Sport (DCMS) has updated its guidance for people…