{"id":5569,"date":"2026-10-20T07:49:46","date_gmt":"2026-10-20T07:49:46","guid":{"rendered":"https:\/\/euroc.org\/?p=5569"},"modified":"2026-10-20T08:03:24","modified_gmt":"2026-10-20T08:03:24","slug":"be-aware-of-messenger-scam-targeting-customers","status":"publish","type":"post","link":"https:\/\/euroc.org\/it\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/","title":{"rendered":"Be Aware Of Messenger Scam Targeting Customers"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"5569\" class=\"elementor elementor-5569\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-4641dee elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4641dee\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7937a16\" data-id=\"7937a16\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4e57337 elementor-widget elementor-widget-image\" data-id=\"4e57337\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/euroc.org\/wp-content\/uploads\/2026\/10\/Worried-Travellers-and-Payment-Alert-1024x576.png\" class=\"attachment-large size-large wp-image-5571\" alt=\"\" srcset=\"https:\/\/euroc.org\/wp-content\/uploads\/2026\/10\/Worried-Travellers-and-Payment-Alert-1024x576.png 1024w, https:\/\/euroc.org\/wp-content\/uploads\/2026\/10\/Worried-Travellers-and-Payment-Alert-300x169.png 300w, https:\/\/euroc.org\/wp-content\/uploads\/2026\/10\/Worried-Travellers-and-Payment-Alert-768x432.png 768w, https:\/\/euroc.org\/wp-content\/uploads\/2026\/10\/Worried-Travellers-and-Payment-Alert-1536x864.png 1536w, https:\/\/euroc.org\/wp-content\/uploads\/2026\/10\/Worried-Travellers-and-Payment-Alert-18x10.png 18w, https:\/\/euroc.org\/wp-content\/uploads\/2026\/10\/Worried-Travellers-and-Payment-Alert.png 1672w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6f9cf88 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6f9cf88\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-63e38e0\" data-id=\"63e38e0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1c1a2b7 elementor-widget elementor-widget-text-editor\" data-id=\"1c1a2b7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p data-path-to-node=\"1\">Hotels, holiday resorts, and hospitality providers across the United Kingdom and Europe are facing an unprecedented wave of targeted cyber-scams. Criminals are actively exploiting third-party booking software, channel managers, and property management systems to infiltrate guest databases.<\/p><p data-path-to-node=\"2\">Because threat actors are managing to steal real booking details such as guest names, exact holiday dates, property titles, and booking references, they are launching highly convincing social engineering campaigns via WhatsApp and text message. They trick guests into believing there is an urgent payment failure or security check, driving them to click rogue external links and hand over their payment card details.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b54f549 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b54f549\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d4a56bc\" data-id=\"d4a56bc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-61267ab elementor-widget elementor-widget-heading\" data-id=\"61267ab\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why This Matters to Hospitality Players<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5165af6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5165af6\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b83f925\" data-id=\"b83f925\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-845cb57 elementor-widget elementor-widget-text-editor\" data-id=\"845cb57\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p data-path-to-node=\"3\">When guests receive messages quoting 100% accurate itinerary data, their natural scepticism vanishes. Frontline teams are facing panicked calls, making it essential for all hospitality operators to understand the mechanics of this supply-chain breach and protect their communities.<\/p><ul data-path-to-node=\"4\"><li><p data-path-to-node=\"4,0,0\">Understanding the Guest Experience and Threat Unlike traditional, obvious spam emails, these reservation-hijack scams completely disarm consumers by leveraging authentic travel itineraries.<\/p><\/li><li><p data-path-to-node=\"5,0,0\">The Upstream Breach: Bad actors compromise administrative extranet logins or exploit software vulnerabilities upstream at the technology vendor level to harvest live guest itinerary lists.<\/p><\/li><li><p data-path-to-node=\"5,1,0\">The Social Engineering Strike: Prior to arrival, guests receive messages addressing them by name, naming their specific resort, and quoting exact dates and booking IDs.<\/p><\/li><li><p data-path-to-node=\"5,2,0\">The Financial Trap: Victims are warned of an urgent card authorisation failure or deposit expiration, driving them to forged checkout pages where their card details are stolen.<\/p><\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-04e70cf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"04e70cf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c168512\" data-id=\"c168512\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6cb67ab elementor-widget elementor-widget-heading\" data-id=\"6cb67ab\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Essential Guidance for Frontline Teams and Resorts<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9c3e120 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9c3e120\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-91defb2\" data-id=\"91defb2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e48796e elementor-widget elementor-widget-text-editor\" data-id=\"e48796e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>When guests call in a panic, reception staff should reassure them, reinforce the golden rule that properties never ask for payment card updates via text or WhatsApp link, and advise them to block and delete the message. Management teams should audit their software security providers, request written confirmation of system integrity, and consider proactive pre-arrival security advisories to incoming guests.&nbsp;<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1c50986 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1c50986\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-beae35c\" data-id=\"beae35c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff91183 elementor-widget elementor-widget-heading\" data-id=\"ff91183\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Consumer Reporting Mandate<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1e6c1cc elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1e6c1cc\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-446a1ae\" data-id=\"446a1ae\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5500f24 elementor-widget elementor-widget-text-editor\" data-id=\"5500f24\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p data-path-to-node=\"7\">If any of your guests have been affected by this scam, they should be advised to report the issue directly to Report Fraud, the national reporting centre for fraud and cybercrime, at <a class=\"ng-star-inserted\" href=\"https:\/\/www.reportfraud.police.uk\/\" target=\"_blank\" rel=\"noopener\" data-hveid=\"0\" data-ved=\"0CAAQ_4QMahgKEwjf0Ma30caXAxUAAAAAHQAAAAAQ2QM\">https:\/\/www.reportfraud.police.uk\/<\/a> (or by calling 0300 123 2040). Affected individuals must also contact their bank or card issuer immediately.<\/p><p data-path-to-node=\"8\"><strong>Get in Touch with EUROC:<\/strong> Any resorts or hospitality players looking for guidance, support, or wishing to share their own experiences can contact us directly via email at support@euroc.org. We continue to monitor this cross-border situation closely to protect our industry.<\/p><p data-path-to-node=\"9\">This briefing is issued by EUROC for hospitality personnel and leadership teams.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Hotels, holiday resorts, and hospitality providers across the United Kingdom and Europe are facing an unprecedented wave of targeted cyber-scams. Criminals are actively exploiting third-party booking software, channel managers, and property management systems to infiltrate guest databases. Because threat actors are managing to steal real booking details such as guest names, exact holiday dates, property [&hellip;]<\/p>","protected":false},"author":2,"featured_media":5571,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5569","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized"],"aioseo_notices":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Be Aware Of Messenger Scam Targeting Customers - EUROC Europe<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/euroc.org\/it\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/\" \/>\n<meta property=\"og:locale\" content=\"it_IT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Be Aware Of Messenger Scam Targeting Customers - EUROC Europe\" \/>\n<meta property=\"og:description\" content=\"Hotels, holiday resorts, and hospitality providers across the United Kingdom and Europe are facing an unprecedented wave of targeted cyber-scams. Criminals are actively exploiting third-party booking software, channel managers, and property management systems to infiltrate guest databases. Because threat actors are managing to steal real booking details such as guest names, exact holiday dates, property [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/euroc.org\/it\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/\" \/>\n<meta property=\"og:site_name\" content=\"EUROC Europe\" \/>\n<meta property=\"article:published_time\" content=\"2026-10-20T07:49:46+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-20T08:03:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/euroc.org\/wp-content\/uploads\/2026\/10\/Worried-Travellers-and-Payment-Alert.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1672\" \/>\n\t<meta property=\"og:image:height\" content=\"941\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"David Lilley\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Scritto da\" \/>\n\t<meta name=\"twitter:data1\" content=\"David Lilley\" \/>\n\t<meta name=\"twitter:label2\" content=\"Tempo di lettura stimato\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minuti\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/\"},\"author\":{\"name\":\"David Lilley\",\"@id\":\"https:\/\/euroc.org\/#\/schema\/person\/eeac861e6861196164247bb2a80d1a86\"},\"headline\":\"Be Aware Of Messenger Scam Targeting Customers\",\"datePublished\":\"2026-10-20T07:49:46+00:00\",\"dateModified\":\"2026-10-20T08:03:24+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/\"},\"wordCount\":426,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/euroc.org\/#organization\"},\"image\":{\"@id\":\"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/euroc.org\/wp-content\/uploads\/2026\/10\/Worried-Travellers-and-Payment-Alert.png\",\"articleSection\":[\"Uncategorized\"],\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/\",\"url\":\"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/\",\"name\":\"Be Aware Of Messenger Scam Targeting Customers - EUROC Europe\",\"isPartOf\":{\"@id\":\"https:\/\/euroc.org\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/euroc.org\/wp-content\/uploads\/2026\/10\/Worried-Travellers-and-Payment-Alert.png\",\"datePublished\":\"2026-10-20T07:49:46+00:00\",\"dateModified\":\"2026-10-20T08:03:24+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/#breadcrumb\"},\"inLanguage\":\"it-IT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/#primaryimage\",\"url\":\"https:\/\/euroc.org\/wp-content\/uploads\/2026\/10\/Worried-Travellers-and-Payment-Alert.png\",\"contentUrl\":\"https:\/\/euroc.org\/wp-content\/uploads\/2026\/10\/Worried-Travellers-and-Payment-Alert.png\",\"width\":1672,\"height\":941},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/euroc.org\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Be Aware Of Messenger Scam Targeting Customers\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/euroc.org\/#website\",\"url\":\"https:\/\/euroc.org\/\",\"name\":\"EUROC Europe\",\"description\":\"European Resort Owners Coalition\",\"publisher\":{\"@id\":\"https:\/\/euroc.org\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/euroc.org\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"it-IT\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/euroc.org\/#organization\",\"name\":\"EUROC Europe\",\"url\":\"https:\/\/euroc.org\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\/\/euroc.org\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/euroc.org\/wp-content\/uploads\/2023\/10\/cropped-EUROC-Final-Logo-colours-1.png\",\"contentUrl\":\"https:\/\/euroc.org\/wp-content\/uploads\/2023\/10\/cropped-EUROC-Final-Logo-colours-1.png\",\"width\":1561,\"height\":650,\"caption\":\"EUROC Europe\"},\"image\":{\"@id\":\"https:\/\/euroc.org\/#\/schema\/logo\/image\/\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/euroc.org\/#\/schema\/person\/eeac861e6861196164247bb2a80d1a86\",\"name\":\"David Lilley\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"it-IT\",\"@id\":\"https:\/\/euroc.org\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/00e8d02c47b9385203dd73a69ad5ecf8?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/00e8d02c47b9385203dd73a69ad5ecf8?s=96&d=mm&r=g\",\"caption\":\"David Lilley\"},\"url\":\"https:\/\/euroc.org\/it\/author\/dlilley\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Be Aware Of Messenger Scam Targeting Customers - EUROC Europe","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/euroc.org\/it\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/","og_locale":"it_IT","og_type":"article","og_title":"Be Aware Of Messenger Scam Targeting Customers - EUROC Europe","og_description":"Hotels, holiday resorts, and hospitality providers across the United Kingdom and Europe are facing an unprecedented wave of targeted cyber-scams. Criminals are actively exploiting third-party booking software, channel managers, and property management systems to infiltrate guest databases. Because threat actors are managing to steal real booking details such as guest names, exact holiday dates, property [&hellip;]","og_url":"https:\/\/euroc.org\/it\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/","og_site_name":"EUROC Europe","article_published_time":"2026-10-20T07:49:46+00:00","article_modified_time":"2026-10-20T08:03:24+00:00","og_image":[{"width":1672,"height":941,"url":"https:\/\/euroc.org\/wp-content\/uploads\/2026\/10\/Worried-Travellers-and-Payment-Alert.png","type":"image\/png"}],"author":"David Lilley","twitter_card":"summary_large_image","twitter_misc":{"Scritto da":"David Lilley","Tempo di lettura stimato":"3 minuti"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/#article","isPartOf":{"@id":"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/"},"author":{"name":"David Lilley","@id":"https:\/\/euroc.org\/#\/schema\/person\/eeac861e6861196164247bb2a80d1a86"},"headline":"Be Aware Of Messenger Scam Targeting Customers","datePublished":"2026-10-20T07:49:46+00:00","dateModified":"2026-10-20T08:03:24+00:00","mainEntityOfPage":{"@id":"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/"},"wordCount":426,"commentCount":0,"publisher":{"@id":"https:\/\/euroc.org\/#organization"},"image":{"@id":"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/#primaryimage"},"thumbnailUrl":"https:\/\/euroc.org\/wp-content\/uploads\/2026\/10\/Worried-Travellers-and-Payment-Alert.png","articleSection":["Uncategorized"],"inLanguage":"it-IT","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/","url":"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/","name":"Be Aware Of Messenger Scam Targeting Customers - EUROC Europe","isPartOf":{"@id":"https:\/\/euroc.org\/#website"},"primaryImageOfPage":{"@id":"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/#primaryimage"},"image":{"@id":"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/#primaryimage"},"thumbnailUrl":"https:\/\/euroc.org\/wp-content\/uploads\/2026\/10\/Worried-Travellers-and-Payment-Alert.png","datePublished":"2026-10-20T07:49:46+00:00","dateModified":"2026-10-20T08:03:24+00:00","breadcrumb":{"@id":"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/#breadcrumb"},"inLanguage":"it-IT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/"]}]},{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/#primaryimage","url":"https:\/\/euroc.org\/wp-content\/uploads\/2026\/10\/Worried-Travellers-and-Payment-Alert.png","contentUrl":"https:\/\/euroc.org\/wp-content\/uploads\/2026\/10\/Worried-Travellers-and-Payment-Alert.png","width":1672,"height":941},{"@type":"BreadcrumbList","@id":"https:\/\/euroc.org\/2026\/10\/20\/be-aware-of-messenger-scam-targeting-customers\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/euroc.org\/"},{"@type":"ListItem","position":2,"name":"Be Aware Of Messenger Scam Targeting Customers"}]},{"@type":"WebSite","@id":"https:\/\/euroc.org\/#website","url":"https:\/\/euroc.org\/","name":"EUROC Europe","description":"European Resort Owners Coalition","publisher":{"@id":"https:\/\/euroc.org\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/euroc.org\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"it-IT"},{"@type":"Organization","@id":"https:\/\/euroc.org\/#organization","name":"EUROC Europe","url":"https:\/\/euroc.org\/","logo":{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/euroc.org\/#\/schema\/logo\/image\/","url":"https:\/\/euroc.org\/wp-content\/uploads\/2023\/10\/cropped-EUROC-Final-Logo-colours-1.png","contentUrl":"https:\/\/euroc.org\/wp-content\/uploads\/2023\/10\/cropped-EUROC-Final-Logo-colours-1.png","width":1561,"height":650,"caption":"EUROC Europe"},"image":{"@id":"https:\/\/euroc.org\/#\/schema\/logo\/image\/"}},{"@type":"Person","@id":"https:\/\/euroc.org\/#\/schema\/person\/eeac861e6861196164247bb2a80d1a86","name":"David Lilley","image":{"@type":"ImageObject","inLanguage":"it-IT","@id":"https:\/\/euroc.org\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/00e8d02c47b9385203dd73a69ad5ecf8?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/00e8d02c47b9385203dd73a69ad5ecf8?s=96&d=mm&r=g","caption":"David Lilley"},"url":"https:\/\/euroc.org\/it\/author\/dlilley\/"}]}},"_links":{"self":[{"href":"https:\/\/euroc.org\/it\/wp-json\/wp\/v2\/posts\/5569","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/euroc.org\/it\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/euroc.org\/it\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/euroc.org\/it\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/euroc.org\/it\/wp-json\/wp\/v2\/comments?post=5569"}],"version-history":[{"count":7,"href":"https:\/\/euroc.org\/it\/wp-json\/wp\/v2\/posts\/5569\/revisions"}],"predecessor-version":[{"id":5577,"href":"https:\/\/euroc.org\/it\/wp-json\/wp\/v2\/posts\/5569\/revisions\/5577"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/euroc.org\/it\/wp-json\/wp\/v2\/media\/5571"}],"wp:attachment":[{"href":"https:\/\/euroc.org\/it\/wp-json\/wp\/v2\/media?parent=5569"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/euroc.org\/it\/wp-json\/wp\/v2\/categories?post=5569"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/euroc.org\/it\/wp-json\/wp\/v2\/tags?post=5569"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}